About Boston Aesthetics

Boston Aesthetics is powered by Peninsula Medical Group (PMG), a global leader in energy-based medical aesthetics with deep capabilities across innovation, engineering, manufacturing, and commercialization.

We are building a high-performance U.S. organization to bring differentiated aesthetic technologies to market. Guided by our mission, Beauty With No Boundaries, we believe the future of aesthetics should deliver more than strong clinical outcomes alone. It should also create lasting value for providers, support sustainable practice growth, and improve the treatment experience for patients.

Backed by strong global R&D capabilities and a robust product pipeline, Boston Aesthetics offers the opportunity to help scale not just one innovative platform, but a broader portfolio of next-generation technologies. As we enter our next phase of commercial growth, we are looking for entrepreneurial leaders who want to help build the future of aesthetics in the U.S.

Boston Aesthetics is seeking an experienced we are seeking an experienced Field Service Engineer with direct, hands-on PICO laser experience AND experience servicing other medical aesthetic laser devices.

Direct PICO laser service experience is required for this position.

What You’ll Do

• Install, commission, calibrate, maintain, and repair PICO laser systems and other medical aesthetic laser devices.
• Diagnose complex laser, optical, electrical, electronic, mechanical, cooling, power, and software issues.
• Perform preventive maintenance, calibrations, firmware/software updates, and system upgrades.
• Provide onsite and remote technical support and manage service issues through resolution.
• Work directly with dermatologists, plastic surgeons, medical spas, and aesthetic practices.
• Partner with Sales, Clinical, Operations, Product, and Engineering teams during installations, escalations, and product launches.
• Maintain accurate service documentation, parts inventory, and technical records.
• Support technical training, product demonstrations, trade shows, and new product launches.

Required Experience

• 3+ years of Field Service Engineer or comparable technical service experience within medical aesthetics or the medical laser industry.
• Hands-on experience installing, troubleshooting, maintaining, and repairing PICO laser systems – REQUIRED.
• Experience servicing additional medical laser devices beyond PICO – REQUIRED.
• Strong knowledge of laser systems, optics, electronics, power supplies, cooling systems, electromechanical components, software, and diagnostics.
• Ability to independently diagnose and repair complex medical laser equipment.
• Ability to read electrical schematics, wiring diagrams, service manuals, and technical documentation.
• Strong customer-service and communication skills.
• Experience with Q-switched, Nd, Alexandrite, fractional laser, IPL, RF, ultrasound, or other energy-based aesthetic platforms is highly valued.

Travel

Ability to travel up to 70% nationwide, including overnight travel and occasional evenings/weekends. International travel may be required for manufacturer training and technical certification.

Compensation & Benefits

Base Salary: $95,000–$130,000 annually, based on relevant medical aesthetics experience, PICO laser expertise, additional laser-platform experience, technical capabilities, training, and certifications.

Benefits include:

• Company-paid medical, dental, and vision insurance for employees
• Paid Time Off and company holidays
• Manufacturer and technical training
• Professional development opportunities
• Career-growth opportunities as our U.S. service organization expands

Why Boston Aesthetics?

This is an opportunity to join Boston Aesthetics during an important stage of our U.S. growth and help shape our technical service organization from the ground up. You’ll work closely with U.S. and global engineering, product, clinical, and commercial teams while supporting an expanding portfolio of advanced aesthetic technologies.

As we grow, opportunities may develop within Senior Field Service Engineering, Technical Training, Technical Support, Service Operations, and Field Service Leadership.

Nothing in this posting should be construed as a guarantee of promotion or continued employment.

Equal Opportunity Employer

Boston Aesthetics is an Equal Opportunity Employer committed to creating an inclusive workplace. We celebrate diversity and are committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Seniority Level

• Mid-Senior level

Industry

• Medical Equipment Manufacturing